Remote support

New project or ongoing support, Et-IT Consultancy has the right solutions for you and your business!

Get in touch with us for further inquiry

Submit TicketRemote Support

Choose a Plan

Professional

  • 1 server on-premises
  • Wired / wireless network management
  • Up to 5 clients (windows / mac / linux)
  • Printers and peripherals
  • Mailserver support
  • Supporting all cloud infrastructure 
  • 24/7 technical support available

$50 per month

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PREMIUM

  • 1 server on-premises
  • Wired / wireless network management
  • Up to 10 clients (windows / mac / linux)
  • Printers and peripherals
  • Mailserver support
  • Supporting all cloud infrastructure 
  • 24/7 technical support available

$75 per month

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ENTERPRISE

  • 5 server on-premises and hybrid
  • Wired / wireless network management
  • Up to 25 clients (windows / mac / linux)
  • Printers and peripherals
  • Mailserver support
  • Supporting all cloud infrastructure 
  • 24/7 technical support available

$175 per month

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Custom Remote Support

Customers can create custom packages by adding on any of these services to their order. For more information contact us.

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Once agree to subscribe one of the package you will be billed upfront of every 4th of the month.

Yes, request upon availability and issue.

Yes, you can cancel anytime after approved by e-mail. after the before the 24th of the month.

No, onsite a different rate wil be billed.

Yes, contact us to customizing your own support package. which can fit your organization needs.

We accept bank payment at the moment.

TECHNICAL IT SUPPORT

Providing assistance in resolving technical, hardware or software problems that are related to the installation, configuration or use of computer systems.

When your business is unable to function due to a malfunctioning computer or software, our support team is there to get the job done. We install and configure computer systems, diagnose hardware and software faults and solve technical and application problems. Whether you need an IT professional over the phone or in person, we can solve it all!

Technical IT Support We Provide

  • Computer networks – installing, configuring and maintaining computers
  • Desktop support – providing direct user assistance
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Provide support, including procedural documentation and relevant reports
  • Support the roll-out of new applications
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment